Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-los-fresnos-texas.primarycareaid.com (hereinafter referred to as “In-home aide for elderly Los Fresnos Texas”, “we”, or “our”). We prioritize the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies governing your data, and we encourage you to review them.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this policy.
  • Whenever you communicate with us, including through newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to set up and manage your user account.
  2. Payment Information: Data needed for processing transactions, such as cardholder name, card number, expiration date, and security codes.
  3. Financial Information: This may include bank account details, investment portfolios, or other financial records relevant to our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data for analytics and personalization.
  6. Location Data: Your geographic location information when you interact with our services, used to provide location-based services.
  7. Feedback: Any comments, reviews, or ratings you share with us, helping us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms as permitted by their privacy settings.
  9. Product Information: Details about the products you browse, search for, or purchase on our site.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights. Cookies are small text files stored on your device by websites you visit. We utilize three main categories of cookies:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its features, ensuring basic functionality.
  2. Preference Cookies: Customizing your user experience based on settings and preferences.
  3. Analytics Cookies: Tracking aggregated data to analyze website performance, enhance security, and provide improved content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes or troubleshooting issues

Once these purposes are achieved, we securely delete or anonymize your personal data.

Security Measures

We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage
  • Utilizing secure third-party processors who adhere to strict data protection standards
  • Regular security audits and updates to protect against emerging threats

Children’s Privacy

Our services are not directed towards individuals under the age of 18, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  • Restriction: Limiting our use of your personal data while we verify or dispute its accuracy.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on your personal data.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at privacy@in-home-aide-for-elderly-los-fresnos-texas.primarycareaid.com.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For privacy-related matters, including inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: privacy@in-home-aide-for-elderly-los-fresnos-texas.primarycareaid.com
  • Postal Mail: In-home aide for elderly Los Fresnos Texas, Privacy Team, [Address], Los Fresnos, TX, 78566